Research Papers and Articles - Harmed Patients Alliance

Research Papers and Articles

Emotional Harm from Disrespect: The neglected Preventable Harm.

"Ensuring that our profession does not cause preventable harm to our patients requires that we address emotional harms with the same rigor we have applied to physical harms" - Lauge Sokol-Hessner, Patricia Henry Folcarelli, Kenneth E F Sands

Long term impacts faced by Patients and Families after Harmful Healthcare Events

In addition to the original physical injury occurring from harmful events, patients and families can continue to experience long-term psychological, social/behavioural, financial and physical harms even a decade or more after the event. Health organisations need to better understand the potential impacts to patients and families caused from the trauma of harmful events and be willing to support their patients over the longer term

Rebuilding Trust after Patient Harm - Seven domains of Practice - Anderson Wallace & Shale

In our work with client organisations, we use detailed descriptors across the seven domains to prompt evaluation of current practice and identify practical, sustainable improvements. Importantly, now that NHS organisations are facing the challenge of implementing the statutory duty of candour, we help them to think beyond compliance and focus on what needs to be done to rebuild trust. - Suzanne Shale and Murray Anderson Wallace

Association of Open Communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey

How openly healthcare providers communicate after a medical error may influence long-term impacts

How do we learn from patients and families poor experiences? - Anderson Wallace & Shale

Nurturing the healing relationship at the heart of healthcare in the complaints process - Suzanne Shale and Murray Anderson Wallace